Unfortunately, we are unable to change an already placed order. Due to the massive number of orders, reading each paper trail to remove the order to modify is challenging. This can become a major hindrance in processing all the orders.

We have a 30 day , no questions asked return policy across all our products.

Apologies if you have experienced this. Please get in touch with our customer support service atadmin@pranawellness.shop. Keep all the proofs, such as the invoice and order number, safe. We will use these as proof to rectify your claim.

Except for Sundays, public holidays, and local/natural disruptions, most orders are sent within 24 hours. To obtain an update on your order progress, follow your order from the "My Account" part of the website. Here, you will be helped using a tracking number. Along with the logistic partner information, it will be shown in the "My Account" portion and sent to you. We will let you know immediately if any problems arise with your order.

We ship all over the United States; every local ZIPCODE is shipping-worthy.

Each of our skincare items is first housed in strong protective foam, then packaged in hard boxes, taped, and ready for delivery. Glass bottles are among delicate objects protected with extra bubble wrap. We take great pride in the quality of our packing and hope your purchase will make you totally happy.

We're sorry if you have to cancel your order. To do so, please contact our customer support service atadmin@pranawellness.shop